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Digital Age in UAE

Updated: Feb 7

With a thriving economy and rapidly growing population, the UAE government knows that in order to succeed, it needs to leverage digital technology wherever possible. To do so, it has focused on different digital initiatives with the goal of transforming the citizen experience through technology.

Digital Age in UAE begins. It recognized the importance of e-invoicing and accepted use of e-invoices across the country. Federal Law No. 1 of 2006 on e-Commerce and Transactions applies to documents and signatures related to commerce. Besides, the use of e-invoices provides legal recognition. Finally law establishes uniform rules, regulations, and standards for the verification and validity of electronic communications, including electronic invoicing and the use of electronic signatures.

With the Federal Law No. 1 2006 on Electronic Commerce and Transactions,

  • Filing, presentation, creation, or storage of documents provides in digital form,

  • Any permission, license, decision, or approval is issued electronically,

  • Fees and other payments are accepted electronically,

  • Regarding government tenders, you can place auctions and receive bids electronically.

Federal Decree-Law No. 8 of 2017 on VAT accepts the tax invoice in written and electronic forms.

The Ministry of Finance uses the e-Procurement system that automates the entire purchasing cycle until the wage payment process completes. The system allows suppliers to participate online in tenders and auctions offered by the UAE’s ministries and federal agencies. It provides suppliers to track purchase orders and send digital invoices.

Similarly, Telecommunications Regulatory Authority’s e-invoicing system allows contracted suppliers to send invoices electronically. Moreover TRA’s system makes track financial payments, purchase orders, contracts through electronic alerts.

Digital Government

In 2021, the Government of Dubai Smart will become completely paperless. Thus, eliminating more than 1 billion pieces of paper used for government transactions each year will save time&money. As a fully digital government, 100 percent of customer transactions digitalize in 2021. It means that Government will no longer request paper documents in all of its operations. Smart Dubai focuses on implementing a legal framework to handle technology&digital procedures required to enable paperless transactions.

Putting people at the centre of digital transformation

As part of this digital initiative, the UAE is taking different initiatives to modernise government agencies, increase the efficiency of government services and improve customer service. The UAE government is also aiming to create a public data pool with government departments collaborating on various issues. By setting up a web of government data that anyone can use, the government is helping citizens access information faster, thereby enhancing their trust and awareness about digital public services.


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